Multilingual appointment, registration and finance personnel in the International Center are dedicated to meeting the needs of you and your family — before you arrive, during your appointments and after your return home.
International Center staff arrange appointments, find interpreters and answer questions about billing and insurance. The concierge service in the office can guide you in making travel and lodging arrangements and tell you about community services, including shopping, entertainment, banking options and worship.
The center also can arrange for fee-based travel services, including airline and hotel reservations and ground transportation, including shuttles, limousine service, and car rentals.
International Hospitality Center
The International Hospitality Center offers patients and visitors a comfortable and relaxing environment where they can feel at home before or after appointments.
Arizona
The Alberto Bailleres International Patients Center
480-301-7101
Call toll-free from Mexico: 001-800-010-1390
intl.mcs@mayo.edu
Patient Financial Specialist: 507-284-5063
Office hours: 8 a.m. to 5 p.m. (Mountain time) Monday through Friday
Florida
International Services
904-953-7000
intl.mcj@mayo.edu
Patient Financial Specialist: 507-284-5063
Office hours: 7 a.m. to 5 p.m. (Eastern time) Monday through Friday
Rochester
International Services
507-284-8884
intl.mcr@mayo.edu
Patient Financial Specialist: 507-284-5063
Office hours: 6:30 a.m. to 5 p.m. (Central Standard time), Monday through Friday
